Privacy Policy - PSG
Privacy Policy
Effective Date: July 16, 2026
Privacy Policy for Pragmattics Services
Pragmattics Services (“Pragmattics”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.pragmattics.in, place an order, request a quotation, contact us, or use any of our products and services.
By accessing or using this website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide, including:
- Full Name
- Company Name
- GST Number (where applicable)
- Billing & Shipping Address
- Mobile Number
- Email Address
- Order Details
- Payment Information (processed securely through payment gateways)
- Product Enquiries
- Quotation Requests
- Customer Support Communications
We may also automatically collect certain technical information including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Pages Visited
- Referral Source
- Cookies and Analytics Data
2. How We Use Your Information
Your information may be used to:
- Process orders and payments
- Deliver products and services
- Respond to enquiries and quotation requests
- Provide customer support
- Improve our website and services
- Process warranty claims
- Notify you regarding order status
- Prevent fraud and unauthorized transactions
- Comply with applicable legal requirements
- Send promotional offers (only where permitted)
3. Payment Information
Payments are processed through secure third-party payment providers.
Pragmattics Services does not store your complete debit card, credit card, UPI PIN, CVV, or internet banking credentials on our servers.
Payment information is handled according to the privacy and security standards of the respective payment gateway.
4. Cookies
Our website uses cookies to:
- Remember user preferences
- Improve website performance
- Analyse visitor behaviour
- Enhance user experience
- Measure website traffic
You may disable cookies through your browser settings. Certain website features may not function correctly if cookies are disabled.
5. Google Analytics & Marketing Tools
We may use:
- Google Analytics
- Google Search Console
- Google Tag Manager
- Meta Pixel (Facebook)
- Other analytics or advertising tools
These services help us understand website performance and improve customer experience. They may collect anonymous usage information in accordance with their own privacy policies.
6. Sharing of Information
We do not sell or rent your personal information.
Your information may be shared only with trusted service providers such as:
- Payment Gateway Providers
- Courier & Logistics Companies
- Shipping Partners
- Website Hosting Providers
- Technical Support Providers
- Government Authorities when legally required
Each party receives only the information necessary to perform their services.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable methods to protect your information, no internet transmission or electronic storage method can be guaranteed to be completely secure.
8. Data Retention
We retain customer information only for as long as necessary to:
- Complete transactions
- Provide warranty support
- Meet accounting obligations
- Comply with taxation requirements
- Fulfil legal obligations
When no longer required, information is securely deleted or anonymized.
9. Your Rights
Subject to applicable law, you may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Delete your personal information where legally permissible
- Withdraw consent for marketing communications
To exercise these rights, please contact us using the details provided below.
10. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our website is intended for business users and adults.
We do not knowingly collect personal information from children under the age of 18 years.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or legal requirements.
The revised version will become effective immediately upon publication on this website.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact:
Pragmattics Services
Salem, Tamil Nadu, India
Website: www.pragmattics.com
Email: pragmattic@gmail.com
Phone: 9443232333
Thank you for choosing Pragmattics Services. We appreciate your trust and remain committed to protecting your privacy while providing quality products and dependable customer service.